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Terms and conditions
It is a term and condition of a reader accessing and reading the Sinsins Intimates website (“Sinsins Intimates”), which is the trading name for products sold by Sinsins.

Contract Formation
All orders made by you through the Sinsins website are subject to acceptance and availability. In the exception where goods are not available from suppliers for reasons beyond our control, Sinsins will endeavour to resolve the situation by offering to you;

  • A suitable alternative
  • A total refund

We reserve the right to choose not to accept your order for any reason.

Prices of products are correct at the time of entering information, however, we reserve the right to change prices without prior notice. Please note however that this is highly unlikely.
For the avoidance of doubt, no contract will exist between you and Sinsins for the sale by Sinsins to you of any product unless and until Sinsins sends you an e-mail confirming that it has dispatched your product.

To ensure online payment security, Sinsins use Paypal for all monetary transactions.
Please view the user agreement for Paypal Services for their full terms and conditions.
Sinsins will not be held responsible for any errors that occur as part of your contract with Paypal.

Sinsins dispatch all UK only orders First Class via Royal Mail, who will aim to deliver your order within 72 hours of order receipt but this timescale will sometimes be slightly longer.

Please note that goods ordered on a Friday will in most cases not be sent out until the following Monday.

Please keep in mind that we are a small company of 1 full time, 1 part time staff.

We will always do our best to get your order to you as quickly as possible.

In some circumstances where we are out of stock, we will request one of our trusted suppliers to ‘dropship’ your requested product directly from their warehouse. We use many different suppliers, and although a rarity, we will advise you that your order may be fulfilled by us and our suppliers – resulting in more than one package turning up.

In some circumstances our suppliers can be out of stock of your required item. We will inform you of this eventuality and discuss your options. In other circumstances, our suppliers are based outside of the UK. This will result in goods taking longer to reach you. We will inform you of such circumstances as and when this situation occurs.

Please view our refunds policy for further information should you be dissatisfied with your purchase for any reason. Postage is charged at a flat base rate of £3.00 for all purchases with the exception of gift vouchers which are free and orders above £30 which will also be sent out free of charge. With regard to orders of £30 or greater, the base rate of £3 will only be charged or recalculated when/if you the customer return an item or items.

Any uncollected goods left in our care, regardless of condition, for a period of three months or longer will be assumed unwanted and automatically disposed of.

Data Protection
 Sinsins is compliant with the Data Protection Act. Please read our Privacy Policy.

Any material found within the pages of Sinsins, including text or images may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal non-commercial use. You hereby agree not to adapt, alter or create any derivative work from any of the material contained in this site.

In addition, the material cannot be used for any other purpose other than for your own personal and non-commercial use.

We are a micro independent business. Should it be the case that we have inadvertently used an already copyrighted image which belongs to you please inform us via email immediately and we shall rectify and remove the offending item. as soon as is practically possible.

Sinsins provides the Sinsins website ‘as is’ and does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. In addition, Sinsins makes no (and disclaims all) representations or warranties of any kind, express of implied, with respect to the Sinsins website or the information or content included in this site. This does not affect your statutory rights in relation to the goods and their fitness for purpose and satisfactory quality.

Use of Sinsins Intimates
In connection with the use of the Sinsins Intimates website, in no event will Sinsins Intimatesbe liable:

  • for losses that were not foreseeable to both parties when the contract was made
  • for losses that were not caused by any breach on the part of the supplier
  • for business losses and/or losses to non consumers

You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party, such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.

Sinsins Intimates is not responsible for the content of external websites linked from SinsinsIntimates .

These Terms and Conditions are governed by the laws of England and Wales.

Sinsins reserves the right to amend these terms and conditions as and when necessary.

Our Shop

Sinsins Boutique of Love is an adult boutique for lovers and explorers. Located on St Benedicts Street in the wonderful Norwich Lanes- a community of independent retailers and restaurants.

Opening Hours 11-6 Monday to Saturday.

The items on this website are available for sale in store. Email for latest stock and reservations.

Our Shop